Terms of service

Terms of Service

Effective Date: June 16, 2025

Welcome to the official Ralph Lauren® online store. These Terms of Service ("Terms") govern your access to and use of our website located at www.ralphlauren.com (the "Site"), and the purchase of products and services offered through the Site. By accessing, browsing, or using our Site, you agree to be bound by these Terms.

1. Eligibility

To use this Site or make purchases, you must be at least 18 years old or the age of majority in your jurisdiction. By using the Site, you represent and warrant that you meet this requirement.

2. Use of the Site

You agree to use the Site for lawful purposes only and not to:

  • Violate any applicable laws or regulations.

  • Use the Site for fraudulent or malicious purposes.

  • Infringe upon any intellectual property or proprietary rights.

  • Interfere with or disrupt the operation or security of the Site.

3. Product Availability & Orders

All orders placed through the Site are subject to availability and acceptance by Ralph Lauren. We reserve the right to:

  • Limit quantities per order or per customer.

  • Refuse or cancel orders at our discretion.

  • Discontinue or change products and prices without notice.

We do not guarantee that all items displayed on the Site will be available at all times.

4. Pricing & Payment

Prices displayed on the Site are shown in your selected currency and may be subject to taxes, shipping, and handling fees. We accept major credit/debit cards, PayPal, and other secure payment methods.

We reserve the right to correct any pricing errors or inaccuracies.

5. Shipping & Delivery

Shipping times and costs vary by destination and selected shipping method. All delivery dates are estimated. Ralph Lauren is not responsible for delays caused by carriers, customs, or force majeure events. See our Shipping Policy for full details.

6. Returns & Exchanges

You may return eligible products within a specified return window. Items must be in original condition with tags attached. Some items may be marked as non-returnable (e.g., personalized products, final sale). See our Return Policy for full instructions.

7. Intellectual Property

All content on the Site — including images, text, logos, videos, and designs — is owned by or licensed to Ralph Lauren and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, or exploit any part of the Site without prior written consent.

8. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Site, you consent to the practices described in the Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, Ralph Lauren shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ralph Lauren and its affiliates, employees, and partners from any claims or demands arising from your violation of these Terms or misuse of the Site.

11. Governing Law & Jurisdiction

These Terms shall be governed by the laws of the State of New York (or your local governing jurisdiction, as applicable), without regard to conflict of law principles. Any disputes shall be resolved in the courts of New York, NY, unless otherwise required by law.

12. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the Site after changes means you accept the new Terms.

13. Contact Us

For questions regarding these Terms, please contact us:

Email: customerassistance@ralphlauren.com
Address: Ralph Lauren Corporation, 650 Madison Avenue, New York, NY 10022