Shipping policy
Shipping Policy
Effective Date: June 16, 2025
Thank you for shopping at Ralph Lauren®. We are committed to delivering your order with speed, accuracy, and care. Please review our shipping policy below to understand how your order will be processed and delivered.
📦 Order Processing Time
Orders are typically processed and shipped within 1–3 business days after your purchase is confirmed, excluding weekends and holidays.
You will receive a confirmation email with tracking details once your order has been shipped.
🌍 Shipping Destinations
We offer shipping to a wide range of international destinations. Availability may vary based on your delivery address. If your country is not available at checkout, please contact Customer Assistance.
🚚 Shipping Methods & Estimated Delivery Times
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 3–7 business days | 1–3 business days |
| United Kingdom | 3–5 business days | 1–2 business days |
| Europe (Mainland) | 4–7 business days | 2–4 business days |
| Asia-Pacific | 5–10 business days | 3–5 business days |
| Middle East | 5–12 business days | 3–6 business days |
| Rest of World | 7–14 business days | 4–7 business days |
Note: Delivery times are estimates and may vary based on your location, customs processing, and courier service performance.
💸 Shipping Costs
Shipping fees are calculated at checkout based on your location, order value, and selected shipping method.
We may offer complimentary shipping on orders that meet a minimum spend threshold. Look for special promotions on our website.
🌐 Customs, Duties & Taxes
International orders may be subject to import duties, taxes, and customs clearance fees. These are not included in the item price or shipping fee unless otherwise stated and are the responsibility of the recipient.
Ralph Lauren is not responsible for delays caused by customs clearance.
📦 Tracking Your Order
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your order directly through the link provided in the email or by logging into your Ralph Lauren account.
❌ Failed Delivery & Address Issues
Please ensure your shipping address is accurate and complete. Orders returned to us due to incorrect or incomplete addresses may be subject to additional shipping charges.
If your package is marked as delivered but you have not received it, please contact the carrier first. For further support, contact customerassistance@ralphlauren.com.
❓ Need Assistance?
If you have any questions regarding your shipment, please contact our customer service team:
📧 Email: customerassistance@ralphlauren.com
🕒 Hours: Monday–Friday, 9 AM – 6 PM (local time)