Privacy policy

Privacy Policy

Effective Date: June 16, 2025

At Ralph Lauren Corporation (“we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit www.ralphlauren.com or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide

We may collect the following information when you interact with our website:

  • Full name, email address, phone number

  • Shipping and billing address

  • Payment details (processed via secure third-party providers)

  • Account login credentials

  • Product preferences and purchase history

b. Information We Collect Automatically

When you browse our website, we collect:

  • IP address and geolocation

  • Device and browser type

  • Pages viewed and navigation behavior

  • Cookies and tracking technologies (see Section 5)

2. How We Use Your Information

We use your personal data to:

  • Fulfill and manage purchases and returns

  • Communicate order updates and marketing offers

  • Improve website functionality and customer experience

  • Prevent fraud and ensure platform security

  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties for specific business purposes:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping and fulfillment providers

  • Email marketing services (e.g., Salesforce, Klaviyo)

  • Analytics and technology partners (e.g., Google Analytics, Meta Pixel)

  • Legal or governmental authorities when required

All partners are contractually required to safeguard your data.

4. Your Rights

Depending on your jurisdiction (e.g., under GDPR, CCPA), you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing at any time

  • Object to or restrict certain types of processing

  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us at privacy@ralphlauren.com.

5. Cookies & Tracking

We use cookies, pixels, and similar technologies to:

  • Remember user preferences and shopping carts

  • Personalize product recommendations

  • Measure site performance and marketing effectiveness

You can manage cookie preferences through your browser settings. Learn more in our Cookie Policy.

6. Marketing Communications

If you opt in, we may send you promotional emails and product announcements. You can unsubscribe at any time using the link in any email or by contacting us.

7. Data Security

We use industry-standard security technologies including:

  • SSL encryption

  • Secure servers and firewalls

  • PCI-compliant payment gateways

While we take reasonable steps to protect your data, no method of transmission is 100% secure.

8. International Transfers

Your data may be processed and stored in the United States or other countries where we or our partners operate. We ensure appropriate safeguards are in place for international data transfers.

9. Children’s Privacy

Our website is not directed at children under 13 (or under 16 in the EU). We do not knowingly collect personal information from minors. If we become aware that we have collected such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be posted here with a new effective date.

11. Contact Us

For any questions about this Privacy Policy or your personal information, please contact:

📧 Email: privacy@ralphlauren.com
📬 Mail: Ralph Lauren Corporation
650 Madison Avenue
New York, NY 10022
USA